"The productivity of work is not the responsibility of the worker but of the manager." Drucker
Set, communicate and consistently apply expectations for both production and behavior.
Ensure Key Performance Indicators AND Individual Performance Goals are clear, tied to performance and reviewed consistently.
Clear Feedback & Coaching Process & Practice followed consistently for all team members
Team members are held accountable for how well they do or do not deliver against Expectations, KPI and Goals.
We review the simple processes and practices that teach managers how to:
Learning and growing are contact sports. To ensure managers implement the processes and practices taught in the training we incorporate:
Behaviors are hard to change as an adult. That's why we believe ongoing coaching support is the only way to truly ensure desired behaviors become a part of daily management practices. Sustainability is achieved by:
Set expectations & goals and follow up consistently on outcomes
Conduct & document consistent feedback sessions
Address performance gaps immediately
Own the performance of their team
Get better results. Period.
The program is offered via Leadership Coach, LLC founded by Kris Plachy. Kris is a 25 year veteran of leading, coaching and managing high performing teams. Her primary focus is helping leaders implement the processes and practices that drive organizational performance. Her expertise and thought leadership is recognized in numerous industries and organizations across the globe. As a result, she also attracts exceptional coaches to partner with her on individual projects.
"We've seen the biggest impact across our company with the Coaching Model we now use through Leadership Coach, LLC. We are positively moving the needle in our company toward a culture performance and behavioral coaching, and we could not have accomplished this behavioral shift without Kris' help and the use of the Leadership Coach Model."
"Kris Plachy is probably the most influential person I have encountered in my career. She has an unparalleled energy and passion for her craft. She understands her clients and what their needs are and offers creative and meaningful solutions. I dare you to find an obstacle that Kris cannot offer a solution to. She helps your staff build themselves up up by teaching managers how to develop people. I can assure you that if you engage with Kris Plachy, you will enhance your career immeasurably."
"Kris is one of the most incredibly talented leadership and management trainers I have had the pleasure to work with. She is very inspiring and has a unique way of helping one see the possibilities every leader needs. Kris blends her wit with the materials and leaves you feeling like you always have opportunities to get better. She has a wonderful sense of keeping it real, but I have always found her to be spot on with developing people. Kris has helped me see areas I have needed to improve and her sincerity in her support of my development has always left me wanting more. She is a tremendous leader and coach for others."
"Iād recommend Kris as a coach to other leaders who want to improve their organizational performance, personal leadership behaviors, and mature emotionally as a leader. If you want to up level yourself, and your team, you absolutely should work with Kris! You will learn, have fun, and bring it!"
Why certain employees and circumstances are harder than others for us to deal with
How to change employee behavior
How to set expectations employees will understand and follow
How to measure results consistently
How to coach
How to hold employees accountable
How to give feedback
How to have difficult conversations
How to deal with difficult employees, colleagues (and yes) even difficult bosses
How to manage change
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