The Manager Formula Online is a 12 module, digital management training course. Content included:
- The Leadership Lens: Mindfulness and Awareness as keys to management success
- The Manager’s Mind: Understanding how the thoughts we think impact our behaviors and results.
- Setting Expectations: How to be clear so team members succeed.
- Key Performance Indicators: Designing clear performance measures that help team members win.
- Accountability: Understanding the HOW and WHY of accountability practices as a manager
- Setting up your 1:1 Practice: Designing a practice that ensures consistent feedback, connection and performance review with team members.
- Coaching Algebra: Properly diagnose why performance gaps occur and how to remedy them quickly.
- How to Coach: Seven steps to coach any employee on any performance issue.
- Giving Feedback: A unique, simple approach that teaches managers what really matters when we give feedback to the team.
- Managing Difficult People: How to address performance gaps in both production and behavior.
- Leading Teams Through Change: Understand how human beings process change and how best to tap into that knowledge to help organizations move through change more quickly and intact.
BONUS Content new to 2020: How to Manage a Team Virtually!
Content is delivered in the following manner:
- 12 Digital Course Modules delivered via an online Learning Management System.
- Each module contains (4) videos on the topic, a Student Workbook, and a Coach's Workbook with weekly questions and recommended exercises.